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Arc flash safety – Mark’s story

Title translated into English

Arc flash safety – Mark’s story

Film: Duration in minutes

6 minutes

Product submission URL (http:// or https://)

Product description

This six-minute case study film features experienced electrician Mark, who suffered life changing consequences after an arc flash explosion while working live on a commercial switchboard. Mark was badly burnt by the flash, spent three weeks in hospital and couldn't work for three months. “It's not worth risking your life to get the job done quickly or to please a client.” Mark

Aims and objectives

Addressing arc flash remains a priority for the Electrical Safety Office (ESO). From 2011 to August 2022 there were 48 serious electrical incidents (including one death) relating to arc flash. The Electrical Safety Office (ESO) conducts ongoing targeted compliance, advisory and awareness activities including developing personal story films to authentically engage with industry and the community. Personal story films combine a powerful and memorable narrative with information and guidance for industry to reduce risk and improve safety outcomes. The aim of Mark’s film was to advise electrical workers to understand the dangers of working with electricity (in particular arc flashes), to always conduct a risk assessment before starting work, and to never rush an electrical job. The film also explores the impact that a serious work-related injury has on the worker and their family, friends and colleagues. All ESO personal story films aim to provide industry and the community with actionable guidance to reduce the risk of death and injuries. Mark’s film launched in May 2020 via a live webinar with almost 200 people watching. The film has been viewed more than 13,000 times on YouTube and more than 3,5000 times on the ESO Facebook page. The Electrical Safety Office (ESO), along with Workplace Health and Safety Queensland (WHSQ), Workers’ Compensation Regulatory Services (WCRS) and Industrial Relations form the Office of Industrial Relations within the Queensland Government. ESO’s purpose is to improve electrical safety and reduce the risk of death and injury from electric shock, fire and explosion. ESO works with Queensland's electrical industry to help keep all Queenslanders safe around electricity, at work, at home and in the community. WHSQ’s purpose is to improve work health and safety and reduce the risk of work-related fatalities, injuries and diseases. WHSQ works with industry and assists businesses to create a safe and healthy culture in Queensland places of work. WCRS’s purpose is to maintain a fair and efficient workers’ compensation scheme that balances the needs of workers and employers. WCRS works with insurers, employers, workers and health professionals to make sure all workers who’ve experienced a work-related injury are supported throughout their rehabilitation journey and can safely return to work. Industrial Relations’ purpose is to support improved productivity and fairness in Queensland workplaces.

Target audience

Young workers, Small and medium-sized enterprises (SMEs), Supervisors and managers, OSH specialists



Contact details Editor / Production company

Office of Industrial Relations
1 William Street, Australia-4000 Brisbane
+617 34069746