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The Self-Correcting Organization
Titre traduit en anglais
The Self-Correcting Organization
Autre média
Print book
Description du produit
Building reliable performance and recovering from error
Objectif et finalité
Progress on self-correcting systems and recovery from error have been limited by outdated beliefs and limited application of current techniques to develop human performance and organizational management systems. Many traditional safety approaches can actually stall organizational progress. Progress is achieved by focusing on 3 critical aspects of organizational performance, and on avoiding blame and fault finding through enhanced investigation responses. The same techniques allow for robust development of psychological safety at work.
Through a lifetime of developing training and organizational development, the author has created a unified set of techniques and approaches that allow managers and professionals to transform their safety systems by fine-tuning existing performance and investigation protocols. Field tested over a number of years, the materials have been honed with feedback from end users across a wide variety of organizational categories.
Public cible
Managers and Safety Professionals
Coordonnées de l'éditeur / de la société de production
NW Training & Development
111 Ridgecrest Road, Canada-P7B 7A1 Thunder Bay
1 807 622-6077 - 1 807 630-1121 nwtd@tbaytel.net http://nwtd.ca