Título traducido al inglés
Película: Duración en minutos
Enlace del producto (http:// o https://)
Descripción del producto
Those who work in the hospitality industry and meet people every day, tend to work in environments that can be fairly chaotic. So it isn’t always easy to know how best to handle the situations that occur. Especially not when it goes as far as threats or violence. The contents of the course are divided into the following sections: Are you prepared? Deals with what you and your co-workers can do to prevent threats and violence in the workplace, and how you can prepare yourself if it should happen to you anyway. The section contains an in-depth segment for you as an employer, manager or safety delegate. When it happens Deals with how you can become better at handling conflicts, so that they do not become worse, as well as how to act if you get into a threatening or violent situation at work. Once it has happened! Deals with what you and your co-workers can do after a threatening or violent situation has occurred at work. Final test There are two final tests – one for employees and one for managers. When youhave taken the final test, you have the opportunity to print a diploma.
Objetivos y metas
The purpose of säkervardag.nu is to make the workday of the target group safer by preventing the risks of threats and violence in the workplace.
A starting point for this multimedia product was to arouse the interest of the target group and increase their knowledge in this very important area. Internet is more or less available to everyone in Sweden and it is also an educational tool that in different ways can help to create a "feeling". Web education is therefore suited for this kind of multimedia production. The product is interactive and consists of a number of film elements to learn about how to deal with threats and violence in the work place.
People working within the hospitality industry (hotels, restaurants,bars, amusement parks & seasonal businesses). The target group is the entire industry: employers, managers,employees and elected representatives. The content of the multi media pro
Datos de contacto del editor
Ringvagen100E, Sweden-104 60 Stockholm